Refund policy

We want you to love your gear. If something isn't right, you can request a return within 30 days of receiving your order.

 

To be eligible, items must be unused and in their original condition and packaging. To start a return, message us through our Contact page with your order number and the reason for the return, and we'll reply with instructions.

 

Damaged, defective or wrong items: contact us within 7 days of delivery with a photo and we'll send a free replacement or a full refund. No need to send the item back.

 

Refunds go to your original payment method within 5-10 business days after we approve the return. Original shipping charges are non-refundable, and return shipping is paid by the customer unless the item arrived damaged, defective or incorrect.

 

Hygiene exceptions: swim goggles, breathing trainers and sauna wear can only be returned unopened.